Sales tax may apply when shipping to: Update the device driver. Press the sticky side of a piece of adhesive cellophane tape on the sensor and then peel it away to collect the dust and dirt particles. When I try to install HP Protectools Manager I get the error that the installation wizard was interrupted and the installation is not complete. All DOA or other defect returns must be properly documented for the fastest service and prevention of delays.

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Do not use a paper towel because the paper may scratch the surface of the sensor. Press WIN R and type in services.

Europe, Middle East, Africa. Is there a way to just install the fingerprint reader?

Is my Windows version bit or bit? If HP reder provide a solution. Drivers may be in development so please check back at a later date or visit the product homepage. Modify your browser’s settings to allow Javascript to execute. Download list – Download multiple files at once View, edit and download your entire list of software and drivers here.


SOLVED: Fingerprint Scanner · HP Elitebook ·

An error occurred, please try again. Watch list is full.

For additional information, see the Global Shipping Program terms and conditions – opens in a new window or tab This amount 5830w applicable customs duties, taxes, brokerage and other fees. SimplePass application software for 32 bit and 64 bit Windows 7. Javascript is disabled in this browser. Other offers may also be available.

Clean the fingerprint reader. Email to friends Share on Facebook – opens in a new window or tab Share on Twitter – opens in a new window or tab Share on Pinterest rrader opens in a new window or tab Add to watch list.

HP Notebook PCs – Troubleshooting a Fingerprint Reader (Windows 7, Vista, XP)

So in summary, you need to: No additional import charges at delivery! I installed the HP Security Suite as well.

If there is no Biometric entry, then Windows cannot identify the fingerprint reader hardware. Please try again shortly. The item you’ve selected was not added to 8530s cart. Depending on the model number of your computer, there are options in the BIOS to turn the biometric device on and off.


Enable biometric support Some types of BIOS allow you to enable or disable individual hardware components. There are 2 items available. You will have to locate and purchase a third party security program.

Elitebook w Fingerprint Sensor Problem / or May be Block – HP Support Community –

Select an operating system and version to see available software for this product. W e work hard to assure complete description of the condition of the items we sell.

Learn more – opens in a new window or tab. Sales tax may fingerpeint when shipping to: Reno, Nevada, United States.

If you choose to change the OS, you may have trouble setting up the fingerprint reader again. Please enter a valid ZIP Code. There must be a way to use the reader but not have to install anything from HP in the process.