Service the product Clean the area around the ink nozzles Solve paper-feed problems Solve copy problems No copy came out Copies are blank Documents are missing or faded Size is reduced Copy quality is poor Copy defects are apparent The device prints half a page, then ejects the paper Paper mismatch Solve scan problems Scanner did nothing Scan takes too long Part of the document did not scan or text is missing Text cannot be edited Error messages appear Scanned image quality is poor Scan defects are apparent Solve fax problems The fax test failed Solve wired Ethernet network problems some models only General network troubleshooting Network port created does not match device IP address Windows Solve wireless problems some models only Basic wireless troubleshooting Advanced wireless troubleshooting Step 1: This section contains the following topics: This product has been exchanged for a new or refurbished product. This product was sold by a third party. Check the print quality settings Step 2: This page requires Javascript.

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The scanned image is skewed crooked The original might have been placed incorrectly.

The list of recommended drivers for your product has not changed since the last time you visited this page. Install the ink cartridges correctly Solution 2: HP Download and Install Assistant makes it easy to download and install your software. Clean the electrical contacts Solution 4: How does HP install software and gather data?


This process can take several minutes depending on the number of warranties being checked. We are unable to determine your warranty status for the product and serial number provided.

HP Customer Support – Software and Driver Downloads

No software or drivers are available for this product with the selected operating system. Warranty withdrawn refurbished product: Check the print quality settings Step 2: The Virtual Agent is currently unavailable.

This page requires Javascript. This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions.

Scan | HP Officejet

Remove selected files Download files. Please try again shortly. Clean the ink cartridges Solution 8: Drivers may be in development so please scajner back at a later date or visit the product homepage.

This section contains the following topics: By completing and submitting this form you consent to the use of your data in accordance with HP’s Privacy statement.

We were unable to find any drivers for your product. Is my Windows version bit or bit? Align the ink cartridges Solution 9: Wait a short period of time if possible Solution 4: Clean the ink cartridges Solution 8: Learn more about HP’s privacy policy. Javascript is disabled in this browser.



HP Officejet J/J All-in-One Printer series – Driver Downloads | HP® Customer Support

Fax with a distinctive ring service on the same line Case E: This product was sold by a reseller. This j450 applies to Microsoft Windows PC’s only. Choose ‘Refresh’ to update the list. Graphics look different from the original The graphics settings might not be suitable for the type of scan job that you are performing.

Make sure the wireless version of the HP device is set as the j450 printer driver Window Step 6: HP Download and Install Assistant. This product cannot be identified by Serial Number alone. The serial number provided does not match the previously selected product. Select the desired files and choose ‘Download files’ to start a batch download.