Do not use a paper towel because the paper may scratch the surface of the sensor. He is out of office and I’m here to help! Do not use a wet cloth because moisture may damage the sensor. In reply to MoonSpot’s post on June 11, Dont forget there are two separate drivers.

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Select the operating system currently on the computer, scroll down, and then expand BIOS. I know that there has to be a way to fix this problem.

Thanks for marking this as the answer. Although I am not sure why it didn’t work earlier?

I have looked into local group permissions gpedit. He is out of office and I’m here to help!

How satisfied are you with this reply? Update the device driver The fingerprint reader hardware requires a device driver to allow software to control it. Sorry this didn’t help. Believe me, I am very much into computers and could not make it work. I can hear it working, the screen does a little flash when I swipe my finger on the sensor.

Validity sensor drivers for VFS PID_ for windows 10 64bit – Microsoft Community

If so, select your model number from the list. Thanks for your feedback, it helps us improve the site. Message fingeerprint of 9. Depending on the model number of your computer, there are options in the BIOS to turn the biometric device on and off. I have the same question The biometric device is the hardware that controls the fingerprint reader.


HP Notebook PCs – Troubleshooting a Fingerprint Reader (Windows 7, Vista, XP)

There is a possible lead there, but I don’t think so. Select the current operating systemand then scroll down to Software – Securityand expand the list.

The fingerprint device driver and the access manager for the original configuration of your computer are available on the HP support web site. In addition to my previous post; I’ve recently noticed some interesting behavior on this valjdity. Under Driverexpand, then right click and select Uninstall. You will have to locate and purchase a third party security program. The fingerprint sensor driver is listed. In reply to MoonSpot’s post on June 10, If the installed driver is the same version, right-click the device driver, and then select Update driver software finggerprint refresh the driver.

It appears as though I am able to get the driver installed and working, but can not get windows to completely play ball with the device. Simple pass was preinstalled fingerprinnt windows 8. Right-click the device, and then select Properties.


Validity Fingerprint Sensor in windows 10 not working – HP Support Community –

MoonSpot Replied on June 11, Although all of what you have suggested was tried fingerrint me earlier. Hi, What is the make and model of the PC? Message 6 of 9.

The access manager software is designed to work on specific models and operating systems. HP Fingerprint Reader Software. But I think the real issue was the conflict between the fingerprrint drivers, and the fact that the Validity driver took precedence even when uninstalled, if undeleted.